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BPO ripe for skills upgrade as growth nears ‘plateau,’ gov’t says

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Growth in the business process outsourcing sector could be nearing a 'plateau,' underscoring the need for one of the main drivers of the economy...

Artificial intelligence firm wants to ‘future-proof’ BPOs

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Artificial intelligence solutions provider AI Pros said Wednesday it was nearing a deal to 'future-proof' one of the top 5 business process outsourcing companies...

BPOs to feel artificial intelligence ‘reality’ in next 3 to 5...

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The use of artificial intelligence in the business process outsourcing will hit 'harder' in the 'next 3 to 5 years,' Socioeconomic Planning Sec. Ernesto...

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