by Chamonte Greenfield, Jodis Hegg, Jack Hahn, Willis Hardaway, Doni Hogg, Rana Hachem and Lauryn Hinton
Use of Robots in the Legal Service Industry
In the legal service industry, the use of robots is a double-edged sword. On one hand, lawyers can use robots to efficiently do normal tasks like making copies, paging, and fishing through documents. But on the other hand, robots are taking away these jobs from lower-level law firm trainees. Luckily, lawyers are mostly protected from the possibility of robots taking their jobs. According to a study done in 2013 about the future of employment, lawyers only have a 3.5% chance of losing jobs to robots.
Unfortunately, the same cannot be said for paralegals. Paralegals have a 94% chance of being replaced by robots because they do more administrative work like conducting legal research. Firms are discovering that paying paralegals to do the work is expensive and it is cheaper to let artificial intelligence complete the tasks. Robots can not only save lawyers money, but they also save lawyers time when it comes to time-consuming research that is usually done by humans. Jobs such as secretarial jobs and administrators could be displaced in the future. Ultimately Legal service companies want to keep costs lower in order to maintain higher profit margins. Ultimately secretaries will be rendered even more obsolete given the customization that bots provide.
The cost of robots in the legal profession is not in monetary standards but holds a deeper meaning. For instance, robots are still robots they can not judge fairly nor do they have a moral compass. Robots are only useful if you can input a problem that has a solution. However, most cases in the legal industry don’t have a single outcome nor a designated right or wrong it is up to the judge and the jury. Robots furthermore are used mainly to either make a task more efficient or are used to limit the risk to humans in dangerous situations. Overall robots just can not make moral choices to affect law or the legal industry. The only solution or situation I would see a robot performing in law is as a file sorter to help the speed of the mass variety of cases.
When robots are in legal services, customers are no longer willing to pay copious amounts of money for legal advice. The value decreases because robots are more inexpensive than human workers causing the cost to go down. Robots might even be better for lawyer-client relationships! According to Forbes, the use of artificial intelligence can be more preferable than humans in client interviews because it’s been shown that clients are more honest when talking to the machines. However, some clients are worried about robots having their information more than some lawyers are worried about losing their job. “ 86% of British people would prefer to receive legal advice from humans over robots.”
All Over The World
Since 2017, Japan is one of the leading countries in the use of robots in the legal field. This is primarily due to the startup of LegalForce Inc. founded in Japan by 31-year-old lawyer Nozomu Tsunoda. LegalForce uses robots to check for omissions and mistakes in confidentiality agreements between companies. As well as LegalForce, there are around 10 other trial companies using robots in the legal field. Britain is another leading country for the use of robots in the legal field. They have developed technology to predict court trials with high probability.
The Future of Legal Education Regarding Robots
Educational institutions should keep teaching students the basics of their studies and how to use the system. In the race against technology and education; education has always come on top. This is due to the fact that robots need someone to manage them. Educational institutions should keep up with the current technological trends, and continue to teach the trends and how to use them or create new ones.