The Wall Street Journal reports that companies are utilizing new artificial intelligence for hiring and other human-resources work.
The overall human resources and workforce management software market has grown 23% in the past two years to reach $11.5 billion this year and is projected to grow another 25% by 2020, according to research firm Gartner.
There is evidence computers may be better suited to some managerial tasks than people are. Humans are susceptible to cognitive traps like confirmation bias. People using intuition tend to make poor decisions but rate their performance more highly, according to a 2015 University of New England analysis of psychological studies. And in an increasingly quantitative business world, managers are asked to deliver more data-driven decisions—precisely the sort at which machines excel.
The author of this article relays the following chilling message to current managers:
“If you’re a human allocating work, a computer’s going to be much more efficient at that,” said Matthew Summers, Insiris’s co-founder and managing director.
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