Home Artificial Intelligence BPO ripe for skills upgrade as growth nears ‘plateau,’ gov’t says

BPO ripe for skills upgrade as growth nears ‘plateau,’ gov’t says

Exponential growth in the business process outsourcing sector shows that the industry is close to maturation. As a result, the industry needs to start shifting into higher-level skills and using AI to offer high-value services.

To learn more please see here.