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Artificial intelligence: friend or foe to Philippine call centre workers? | South China Morning Post

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Agents attend to US clients at a call centre in Quezon City in Manila. The Philippines is preparing for the emergence of artificial intelligence technologies, which may threaten the business process outsourcing industry. Photo: AFP
Agents attend to US clients at a call centre in Quezon City in Manila. The Philippines is preparing for the emergence of artificial intelligence technologies, which may threaten the business process outsourcing industry. Photo: AFP

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